美文阅读 Twelve Keys for Building Trust
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The foundation of any relationship, whether it be with a Business associate, spouse1, parent, client or, friend, is trust. Trust is not something that can be built with quick fix techniques. Rather, it is something that is cultivated through consistent habits in your interactions. The following are twelve patterns of behavior that increase trust in your relationships.

1. Be transparent2

 

Do not try to hide things from others. Refuse to have any hidden agendas. You might think you can pull a fast one on someone else. You can’t. Most people have good intuition and even though they may not be able to consciously determine that you are hiding something, they very likely will have an uneasy feeling around you. If they don`t feel comfortable around you, they won't be able to trust you.

Another sinister3 aspect of having hidden agenda is that it erodes4 your ability to trust others. You will assume that if you aren’t fully5 forthcoming, other people aren’t either. When you are trustworthy, however, you will see others as more trustworthy too.

2. Be sincere

This is similar to the previous point. Only say what you mean. Be impeccably honest with your words. Refuse to try and craft your words to manipulate others. Don`t give fake compliments, patronize others or say something just because you think you are supposed to. Again, people have good BS detectors6. When others know that you only speak genuinely, it increases their capacity to trust you. Everyone loves authenticity7.

3. Focus on adding value

In any relationship, always have the best interest of others at heart. Work hard to give as much or more than you get. When you consistently add value to someone`s life, they not only feel like you are on their side, they also have the urge to reciprocate8. In Business relationships, this means always under-promise and over-deliver. In personal relationships, focusing on meeting the needs of the other person instead of taking in order to get your own needs met.

4. Be present

The last thing anyone wants is to have a conversation with someone who isn’t there. Instead of retreating into your head, focus on listening to others. Whenever you are with someone, make them your primary focus. Don’t think about work while you are at Home talking to your spouse. Don’t think about life at Home when you are with a client. When it comes to relationships, presence means quality time and quality time builds trust.

5. Always treat people with respect

Ever since we were little kids, we have been taught to be respectful. However, when our standards get violated or there is no one around to see (read: we don`t think there will be any consequences), we can often engage in petty behavior. This encompasses9 a wide range of actions from personal attacks during arguments to gossiping behind someone’s back.

Always remember that another person’s inherent worth as a human being entitles them to be treated with dignity. When people know that you will always treat with them respect, it is very natural for trust to flourish.

6. Take responsibility

When you mess up, which you invariably will, be quick to clean it up. Skip the excuses and just take responsibility. Justifying10 and making excuses may help you in the short term but in the long run, it does nothing for your character or the level of trust you are given. Accountability is a rare trait these days with most people wanting to avoid negative consequences at all costs. Dare to be different and you will win the trust of others.

7. Focus on feedback

Unless you`re a mind reader, the only way you can know how well a relationship is going is by getting feedback from the other person. Be not only willing to accept feedback – actively11 seek it out. Many people are afraid to give you feedback, especially if its negative, out of fear that they will offend. Ask with sincerity12 and respond respectfully and others will be far more willing. Take both the positive and negative into account along with your own judgment13 and adjust your behaviour accordingly.

8. Take criticism well

Learn to handle criticism with grace. Instead of getting defensive14, consider the possibility that what the other person is saying might be true. Closing yourself off from criticism has the effect of closing off all communication.

In some cases, the criticism may indeed be inaccurate15. In these instances, you have the opportunity to show empathy. Try to understand the problem from the other person’s point of view. Perhaps the criticism is just a thinly veiled attack that stems from a deeper upset they may have with you. In these cases, your willingness to dig deeper without getting defensive will certainly enhance the trust in the relationship.

9. Set boundaries

Be clear about how you expect people to behave around you. Again, do this in a mature manner: be sincere and respectful. When you have clear standards, people know exactly how to behave around you and that gives them certainty. The strength that you communicate by setting boundaries builds trust – when someone knows that they can`t take advantage you that alleviates16 the fear that someone else will.

10. Be a class act

Hold yourself to a higher a standard. Be quick to apologize when you know you are wrong. Only speak well of others, even those who don`t speak well of you.

Why should you do this? First, imagine what it would do to your sense of self to know that other people only have good experiences with you. Second, imagine how much trust such behaviour engenders17 in others. Finally, imagine the example you set for others – the conduct of others will improve just by being around you consistently.

11. Your word is your bond

Keep all the promises you make and ensure that you make promises only sparingly. Make your word stronger than any written contract. Refuse to make empty promises and manipulate people.

When a promise you have made is no longer beneficial to you, instead of deciding to not follow through, attempt to renegotiate the deal. When you renegotiate the agreement, ensure that the new commitment provides even more value to the other person.

12. Be consistent

Above all, be consistent in your behavior. Don’t engage in the behavior once in a while when it seems convenient. Your consistency18 is the key to your trustworthiness. Small actions add up and a track record of high character is invaluable19 in any relationship. Become intensely principle-centered and trust will follow easily and consistently.

 



点击收听单词发音收听单词发音  

1 spouse Ah6yK     
n.配偶(指夫或妻)
参考例句:
  • Her spouse will come to see her on Sunday.她的丈夫星期天要来看她。
  • What is the best way to keep your spouse happy in the marriage?在婚姻中保持配偶幸福的最好方法是什么?
2 transparent Smhwx     
adj.明显的,无疑的;透明的
参考例句:
  • The water is so transparent that we can see the fishes swimming.水清澈透明,可以看到鱼儿游来游去。
  • The window glass is transparent.窗玻璃是透明的。
3 sinister 6ETz6     
adj.不吉利的,凶恶的,左边的
参考例句:
  • There is something sinister at the back of that series of crimes.在这一系列罪行背后有险恶的阴谋。
  • Their proposals are all worthless and designed out of sinister motives.他们的建议不仅一钱不值,而且包藏祸心。
4 erodes ed690890c0570e3de33e0fcc420375d2     
侵蚀,腐蚀( erode的第三人称单数 ); 逐渐毁坏,削弱,损害
参考例句:
  • The sea erodes the rock. 海水侵蚀岩石。
  • The sea erodes the land. 海洋侵蚀陆地。
5 fully Gfuzd     
adv.完全地,全部地,彻底地;充分地
参考例句:
  • The doctor asked me to breathe in,then to breathe out fully.医生让我先吸气,然后全部呼出。
  • They soon became fully integrated into the local community.他们很快就完全融入了当地人的圈子。
6 detectors bff80b364ed19e1821aa038fae38df83     
探测器( detector的名词复数 )
参考例句:
  • The report advocated that all buildings be fitted with smoke detectors. 报告主张所有的建筑物都应安装烟火探测器。
  • This is heady wine for experimenters using these neutrino detectors. 对于使用中微子探测器的实验工作者,这是令人兴奋的美酒。 来自英汉非文学 - 科技
7 authenticity quyzq     
n.真实性
参考例句:
  • There has been some debate over the authenticity of his will. 对于他的遗嘱的真实性一直有争论。
  • The museum is seeking an expert opinion on the authenticity of the painting. 博物馆在请专家鉴定那幅画的真伪。
8 reciprocate ZA5zG     
v.往复运动;互换;回报,酬答
参考例句:
  • Although she did not reciprocate his feelings, she did not discourage him.尽管她没有回应他的感情,她也没有使他丧失信心。
  • Some day I will reciprocate your kindness to me.总有一天我会报答你对我的恩德。
9 encompasses cba8673f835839b92e7b81ba5bccacfb     
v.围绕( encompass的第三人称单数 );包围;包含;包括
参考例句:
  • The job encompasses a wide range of responsibilities. 这项工作涉及的职责范围很广。
  • Its conservation law encompasses both its magnitude and its direction. 它的守恒定律包括大小和方向两方面。 来自辞典例句
10 justifying 5347bd663b20240e91345e662973de7a     
证明…有理( justify的现在分词 ); 为…辩护; 对…作出解释; 为…辩解(或辩护)
参考例句:
  • He admitted it without justifying it. 他不加辩解地承认这个想法。
  • The fellow-travellers'service usually consisted of justifying all the tergiversations of Soviet intenal and foreign policy. 同路人的服务通常包括对苏联国内外政策中一切互相矛盾之处进行辩护。
11 actively lzezni     
adv.积极地,勤奋地
参考例句:
  • During this period all the students were actively participating.在这节课中所有的学生都积极参加。
  • We are actively intervening to settle a quarrel.我们正在积极调解争执。
12 sincerity zyZwY     
n.真诚,诚意;真实
参考例句:
  • His sincerity added much more authority to the story.他的真诚更增加了故事的说服力。
  • He tried hard to satisfy me of his sincerity.他竭力让我了解他的诚意。
13 judgment e3xxC     
n.审判;判断力,识别力,看法,意见
参考例句:
  • The chairman flatters himself on his judgment of people.主席自认为他审视人比别人高明。
  • He's a man of excellent judgment.他眼力过人。
14 defensive buszxy     
adj.防御的;防卫的;防守的
参考例句:
  • Their questions about the money put her on the defensive.他们问到钱的问题,使她警觉起来。
  • The Government hastily organized defensive measures against the raids.政府急忙布置了防卫措施抵御空袭。
15 inaccurate D9qx7     
adj.错误的,不正确的,不准确的
参考例句:
  • The book is both inaccurate and exaggerated.这本书不但不准确,而且夸大其词。
  • She never knows the right time because her watch is inaccurate.她从来不知道准确的时间因为她的表不准。
16 alleviates 7b47d4bec981196fce5005058bc2bd16     
减轻,缓解,缓和( alleviate的名词复数 )
参考例句:
  • Heat often alleviates pain. 热常常能减缓疼痛。
  • A cold compress often alleviates pain. 冷敷常会减轻疼痛。
17 engenders b377f73dea8df557b6f4fba57541c7c8     
v.产生(某形势或状况),造成,引起( engender的第三人称单数 )
参考例句:
  • Sympathy often engenders love. 同情常常产生爱情。 来自《现代英汉综合大词典》
  • Some people believe poverty engenders crime. 有人认为贫困生罪恶。 来自辞典例句
18 consistency IY2yT     
n.一贯性,前后一致,稳定性;(液体的)浓度
参考例句:
  • Your behaviour lacks consistency.你的行为缺乏一贯性。
  • We appreciate the consistency and stability in China and in Chinese politics.我们赞赏中国及其政策的连续性和稳定性。
19 invaluable s4qxe     
adj.无价的,非常宝贵的,极为贵重的
参考例句:
  • A computer would have been invaluable for this job.一台计算机对这个工作的作用会是无法估计的。
  • This information was invaluable to him.这个消息对他来说是非常宝贵的。
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