BEC商务英语教程-你会传口信吗

时间：2007-03-14 07:25:12

（单词翻译:单击）

Can you take a message?

 

  If you answer the phone and have to take a message, what information should you lnote down?

Let's see an example:

To: Mr. Fevrier
Date: 4 Sept.
Message:
Mr. Peter Schulz called from Vienna. Please call him today before 4 pm or any time tomorrow on 01 456 9924 re arrangements for congress1 on July
Message taken by: J.B.K.

Work in small groups. Imagine that you work for an international firm and that you need to appoint2 a new telephonist/receptionist as your present one is leaving soon.

What qualities are you looking for in such a person?

What skills should such a person possess3?

What kind of training does such a persoin require?


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1 Congress eY1y1     
n.(代表)大会；(C-:美国等国的)国会，议会
参考例句：
  • There were some days to wait before the Congress.大会的召开还有几天时间。
  • After 18 years in Congress,he intented to return to private life.在国会供职18年后，他打算告老还乡。
2 appoint aMeyZ     
vt.任命，指派，委派，分派，分配；给…提供设备
参考例句：
  • We must appoint a day to meet again.我们要约定好下次会面的日期。
  • Appoint the time and place for the meeting.决定开会的时间和地点吧。
3 possess GPtxw     
vt.持有，占有，使拥有，克制，支配，迷住
参考例句：
  • To possess wealth is not always to be happy.拥有财富未必一定幸福。
  • Some animals possess the characteristic of man.有些动物具有人类的特征。

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