• A piece of yellow paper

    14-04-08 I had been doing Tech Support for Hewlett-Packard's DeskJet division for about a month when I had a customer call with a problem I just couldn't solve. She could not print yellow. All the other colors would print fine, which truly baffled(迷惑) me...

  • 中国传统银行向互联网投资发起反击

    14-03-02 China's brick-and-mortar banks are launching a counter-attack against the assault on their business from Alibaba and other Internet heavyweights, in a bid to staunch the outflow of bank deposits into high-yielding online investment products. 为了应...

  • 蛋卷中发现蟑螂 餐馆老板竟向顾客开枪

    14-02-15 据《纽约每日新闻网》2月8日报道,6日晚间,美国亚拉巴马州伯明翰市的一家中餐馆险些发生人命案。 The owner of an Alabama Chinese restaurant named Good Friend allegedly shot at a customer who complained about a bug in her eggroll Thursday night. The bulle...

  • 规范客服系统 减少呼叫等待时间

    14-01-14 Press 1 if you're tired of being on hold! Nobody likes to wait, but since customer service can't be packaged to sit on a shelf ready when we need it, everybody has to get in line for help from banks, credit card companies, stores, healthcare or tech...

  • Computer illiterates

    13-09-22 A Dell customer called to say the couldn't get his computer to fax anything. After 40 minutes of troubleshooting, the technician discovered the man was trying to fax a piece of paper by holding it in front of the monitor screen and hitting the send...

  • Aquatics Reception

    11-12-07 When the customer asked me for service, if I can I will pleasurably serve them, if I can't I always say that: I am the aquatics(水上运动) receptionist, please wait a second, let me find expert staff to serve you. So around the aquatics and pets ar...

  • The Way to Keep Away Flies 驱蝇妙招

    11-10-20 There was a customer who came and asked a waiter in a cafeteria: Oh, tell me, Susan, how do you keep all the flies out of your coffee shop? So she said: I just let the flies taste the stuff. 有位客人问餐厅的服务生:苏珊,你们店里都没有苍蝇,你是怎么...

  • What Was It She Wanted 她要买什么

    11-07-04 A store manager heard a clerk tell a customer. No, maam, we haven't had any for a while, and it doesn't look as if we'll be getting soon. Horrified, the manager came runningover to the customer and said, Of course, we'll have somesoon, We placed an...

  • What was it she wanted? 她要买什么?

    10-08-26 What was it she wanted? A store manager heard a clerk tell a customer. No, maam, we haven't had any for a while, and it doesn't look asif we'll be getting soon. Horrified, the manager came runningover to the customer and said, Of course, we'll have...

  • US tax probe on 150 UBS customers 美国调查150名UBS银行客户

    09-08-19 More than 150 US customers of the Swiss bank UBS are being criminally investigated on suspicion of tax avoidance, court documents say. 法庭文书显示,超过150名瑞士银行UBS的美国顾客正在接受关于偷税漏税的犯罪调查。 The suspects are accused of hiding in...