4001 Danville Road， Cleveland， OH 12345

　　（123） 555-3456

　　thomash@for68.com

　　OBJECTIVE

　　Executive Director of a nonprofit organization

　　HIGHLIGHTS

　　· Over five years'management experience emphasizing a collaborative yet decisive style.

　　· Adept¹ at building productive relationships to further the organization‘s goals.

　　· Persuasive² skills， both written and verbal.

　　PROFESSIONAL EXPERIENCE

　　MANAGEMENT

　　· Achieved a revenue growth from $600K to $1.5M per year within my area of management，  while keeping overhead low.

　　· Planned and adhered to a budget of up to $750K.

　　· Supervised a staff of 15，  involving training，  work flow，  quality control，  conflict resolution，  and review processes.

　　· Directed the acquisition，  installation，  and maintenance of a 40-workstation system.

　　DEVELOPMENT / MOTIVATION

　　· Built a large loyal client base through personal attention，  quality service，  and consistent follow through.

　　· Assisted clients in identifying their interests， and motivated them to act accordingly.

　　· Wrote persuasive letters and documents， frequently influencing decision makers³.

　　· Involved personnel in goal sharing，  resulting in dramatically increased productivity.

　　WORK HISTORY

　　1997-2000  Law Offices of Caldwell， Stevenson & Horton Cleveland， OH

　　Partner

　　1995-1997 Prudential Insurance Company Cleveland， OH

　　Claims Examiner

　　EDUCATION

　　J.D.， Boalt College of Law， Berkeley， CA， 1993

　　B.A.， Finance， Georgetown University， Washington， DC， 1987

　　AFFILIATIONS

　　Board of Directors， Cleveland Symphony

　　Advisory Council to the Cleveland AIDS Project