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少数计划将移动电话通讯带入飞机客舱的公司最近得到了支持,全球增长最快的两个航空旅行市场首次有航空公司表示,有意测试这项技术。
The small band of companies looking to bring mobile telephony to aircraft cabins received a boost this week when the first airlines from two of the world's fastest growing air travel markets signalled their intent to test the technology. Kingfisher Airlines, one of India's most ambitious startups, and China's Shenzhen Airlines are both looking to pioneer the nascent1 technology in their respective markets, joining a growing list of carriers around the globe. The industry is torn over whether passengers will welcome the use of mobiles onboard, in part because of the expensive failure of the attempt to introduce fixed2 seat-back phones in the late 1990s. Extortionate call charges put customers off. The US airlines industry has been forced to take a back seat with the technology so far failing to receive regulatory approval. In Europe, where mobile phone usage is more developed than in the US, Ryanair is aiming to become the first airline to introduce the service across its fleet. Other carriers, such as Air France, are waiting to start trials. Some analysts3 believe that Asia is the region where the technology will receive the warmest welcome. "This is clearly a region that loves all that is new in consumer electronics,'' says Jim Eckes, an aviation consultant4. Providers of the technology recognise that in-flight telephone conversations face a "social etiquette5" issue. But Peter Tuggey, chief commercial officer for AeroMobile, a partnership6 between Telenor of Norway and Arinc of the US, also stresses that higher ambient noise on an aircraft means that conversations are in any case much harder to overhear than on a train. Further, each airline can adapt the system to its needs - notably7 by switching the system off during night flying. Qantas, the Australian carrier, for example, is testing the AeroMobile system only for Blackberry and text message usage and may decide to keep phone conversations off-limits. In light of the failed, seat-back phone experiment, the other consideration is whether in-flight phoning will prove profitable. The technology costs about $200,000 to install per aircraft. But Graham Lake, chief commercial officer at OnAir, a company partly owned by Airbus and a competitor of AeroMobile, forecast that revenues from a plane fitted up could range from $10,000 to $60,000 a month. Still, many airline executives suggest they will wait to see how passengers react when flying with pioneers such as Kingfisher. Tony Tyler, chief executive of Cathay Pacific, says the carrier was still "some way away"?from using mobiles : "If you're talking to passengers, it doesn't seem that they want it. But if it was there, people would use it."
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