退货英语表达_商贸英语

退货英语表达

文章来源：文章作者：发布时间：2009-05-23 00:44 字体： [大中小]　进入论坛

(单词翻译:双击或拖选)

在商务活动中我们常会遇到要求退货的情况，如何礼貌地说明情况，表达退货意愿呢？来看下面的句子吧。

非商品瑕疵我们并不接受退货，而瑕疵品将依照您的意愿替换（若尚有存货）或是退款。We do not accept merchandise for return unless items are defective¹, in which case they will be replaced, subject to availability, or refunded³ at buyers discretion⁴.

若因商品质量或由于我们的失误而导致的退货,将会保证得到100%的退款。If the return is caused by the product quality or the mistake from us, you will be guaranteed to get 100% refund².

我们提供90天的退货保证。We offer a 90-day return policy.

礼品不设退货或退换现金。Gifts redeemed⁵ are non-returnable and cannot be exchanged for cash.

有关退货事宜，请与您的产品供应商或售货商接洽。Contact your products supplier or vendor⁶ for return instructions.

如果达成退货退款协议，本店铺会收取货品退回运费。我们在收到退回货物后，会退回款项。 If we have refunds⁷ agreements, you will be responsible for the return shipping⁸ charges. The balance will be refunded back to you after we receive the items.

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收听单词发音

1 defective
adj.有毛病的，有问题的，有瑕疵的
参考例句：
The firm had received bad publicity over a defective product. 该公司因为一件次品而受到媒体攻击。 If the goods prove defective, the customer has the right to compensation. 如果货品证明有缺陷，顾客有权索赔。

2 refund
v.退还，偿还；n.归还，偿还额，退款
参考例句：
They demand a refund on unsatisfactory goods.他们对不满意的货品要求退款。 We'll refund your money if you aren't satisfied.你若不满意，我们愿意退款给你。

3 refunded
v.归还，退还( refund的过去式和过去分词 )
参考例句：
Postage costs will be refunded (to you). 邮费将退还（给你）。来自辞典例句 Yes, it will be refunded to you at the expiration of the lease. 是的，租约期满时，押金退回。来自无师自通校园英语会话

4 discretion
n.谨慎；随意处理
参考例句：
You must show discretion in choosing your friend.你择友时必须慎重。 Please use your best discretion to handle the matter.请慎重处理此事。

5 redeemed
adj. 可赎回的，可救赎的动词redeem的过去式和过去分词形式
参考例句：
She has redeemed her pawned jewellery. 她赎回了当掉的珠宝。 He redeemed his watch from the pawnbroker's. 他从当铺赎回手表。

6 vendor
n.卖主；小贩
参考例句：
She looked at the vendor who cheated her the other day with distaste.她厌恶地望着那个前几天曾经欺骗过她的小贩。 He must inform the vendor immediately.他必须立即通知卖方。

7 refunds
n.归还，偿还额，退款( refund的名词复数 )v.归还，退还( refund的第三人称单数 )
参考例句：
Tomorrow he would return them to the store and claim refunds. 明天他要把它们退还给商店并要求退款。来自辞典例句 The new method means that taxpayers get refunds much faster. 这种新办法意味着纳税人可以较快地领到退还款。来自辞典例句

8 shipping
n.船运（发货，运输，乘船）
参考例句：
We struck a bargain with an American shipping firm.我们和一家美国船运公司谈成了一笔生意。 There's a shipping charge of ￡5 added to the price.价格之外另加五英镑运输费。

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