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Mr Ballito, the Managing Director1 of Modern Office Limited often has to make international telephone calls to his customers in other countries.Today he asks his Secretary Opal to book a call to Mr Frascati in Rome. MR BALLITO: I"d like to speak to Mr Frascati in Rome at about 11.00 our time. Would you book a call to him, please, Opal. OPAL:Certainly, Mr Ballito. I"ll ask Rose to connect me with the International Operator2 and book the call. Shall I make it a personal call? MR BALLITO: Yes, I think so. It"s a waste of money to pay for the call if Mr Frascati is out. Do you know the number? OPAL:Yes, I have it here. It"s Rome 35 56 75. (LIFTS RECEIVER, DIALS NUMBER) OPAL:Oh good morning, Rose, would you put me through to the International Operator, please. I want to book a call to Rome for Mr Ballito. ROSE: Certainly, I" m putting you through now. OPAL:Thank you ... INTERNATIONAL OPERATOR:International Operator. OPAL:Good morning. I"d like to book a personal call to Rome, please.This is Dongali 52364, Modern Office Limited. INTERNATIONAL OPERATOR:Dongali, 52 364.What number in Rome, please. OPAL:Rome 35 56 75. INTERNATIONAL OPERATOR:35 56 75 ... what name? OPAL:Mr Frascati. INTERNATIONAL OPERATOR:Rome 35 56 75, Mr Frascati. OPAL:Yes, that" s right. Can I book the call for 11-00? INTERNATIONAL OPERATOR: 11:00 yes, that should be all right. I"ll ring you back when the call is,. expected. 11:00 yes, that should be all right. I"ll ring you back when the call is,. expected. OPAL:Thank you very much. MR BALLITO: Well, that"s fine, thank you Opal. (PHONE RINGS) INTERNATIONAL OPERATOR: Your personal call to Mr Frascati in Rome is expected within a few minutes. Your personal call to Mr Frascati in Rome is expected within a few minutes. OPAL:Thank you, operator. Mr Ballito, your call to Mr Frascati is expected within a few minutes. MR BALLITO: Thank you, Opal. INTERNATIONAL OPERATOR: Hello --. Is that Mr Frascati? Hello --. Is that Mr Frascati? MR FRASCATI: Mr Frascati speaking. INTERNATIONAL OPERATOR: I have a personal call for you, Mr Frascati, from Dongali. Hold the line please.Go ahead, speak up. caller,Mr Frascati is on the line. OPAL: Mr Ballito, Mr Frascati is on the line MR BALLITO: Thank you, Opal. Hello? Mr Frascati? Mr Frascati! Mr Frascati?
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