In the world of marketing1, people who are thinking about sharing product information they find in online advertising2 are likely to first consider whether the information is relevant to friends and family in their social networks. The notion of a piece of information, a video clip, amusing photo or informative3 email going "viral" was initially4 a purely5 organic concept where every consumers and users shared such an item to the point where few people would remain unaware6 of its existence. However, marketing and advertising executives quickly recognized the potential and now, it seems, spend a great deal of time and effort attempting to emulate7(仿真,模仿) the exponential(指数的) awareness8 of this organic sharing. As such, there is a substantial body of research into what makes a natural digital entity9 "go viral" and how that process might be exploited by business for commercial gain. The not-for-profit and even government sectors10 are also keen to find success in this area.
James Coyle of Miami University in Oxford11, Ohio, and colleagues point out that the old-school marketing techniques are not quite as sharp as they once were. "The effectiveness of the 'create once, run everywhere' traditional marketing method is blunted by the expansion of media options that now include consumer-controlled media online and on mobile devices," they explain in a forthcoming issue of the International Journal of Electronic Marketing and Retailing12.
The researchers suggest that there are ways in which business and others can readily tap into "word-of-mouth" marketing and the so-called web 2.0 world of social networking and sharing. Unfortunately, the team suggests, the reasons why some viral campaigns succeed where others fail remain a mystery. To gain new insights into the nature of online virality, the team conducted surveys of two audience types: high-tech13 business-to-business users and people seeking consumer health information.
The team was able to assess the degree to which people in each group was willing to share a given marketing item as well as looking at how much those people shared in general on the internet and offline. They also asked questions to gauge14(测量) the degree of caution individuals revealed in choosing what to share with scant15 knowledge about its source or the validity of the content. The team also determined16 how much information filtering the users undertook as well as measuring their personal involvement in the item being shared.
"In our study, in two very different product categories increased product involvement was a significant predictor in increased likelihood of sharing information from an online ad, " the team says. Similarly, they add, involvement was "how much an ad made participants think of others in their social network also contributed to higher intentions for sharing."