Choosing mobile phone cases and customizing phones with charms and decorations may reveal a lot about a person's culture, as well as increase attachment¹ to the devices, according to researchers. In a study on culture and mobile phone customization, researchers found that people from Eastern cultures tend to be more motivated to change the look and sound of their mobile phones than people in Western countries, said S. Shyam Sundar, Distinguished² Professor of Communications and co-director of the Media Effects Research Laboratory, Penn State.

 

"People who live in collectivist cultures are often more other-directed," said Sundar. "They want to know how others might look at them and also look to others as a way of influencing their own behaviors."

 

The researchers gave American and South Korean students surveys on how they customized their mobile phones and asked them how they perceived their social identity and efforts to self-promote. Mobile phone accessories, which are big business South Korea, Japan and other Eastern countries, include physical items, such as charms, cases, bags and stickers, as well as functional³ additions, such as ringtones and screen wallpaper.

 

The surveys revealed that Koreans were more focused on how to fit into social situations, according to Sundar, who worked with Seoyeon Lee, a mobile user-interface and user-experience researcher at LG Electronics in Seoul. They also were more likely to look at the actions of others to give them cues on behavior. Americans, on the other hand, valued self-expression more and were less worried about how others perceived them. This could be why Americans customize less, while Koreans accessorize their phones to a greater degree.

 

People see their phones not as a tool, but as part of themselves, according to the researchers, who present their findings in an upcoming issue of Media Psychology⁴ that is now available online.

 

"The more you customize your phone for aesthetic⁵（美学的） reasons the more it reflects who you are," said Sundar. "You see your phone as your self."

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