181.Who shall I say is calling， please？

　　请问是谁打电话？

　　182. I'm sorry， Mr. Smith is in conference now.

　　对不起，史密斯先生正在开会。

　　183.Would you like to speak to someone else in the office？

　　您愿意和办公室的其他人说话吗？

　　184. I'd like to make an appointment to see Mr. Smith next week  while I'm in Beijing.

　　我想下周我去北京时和史密斯先生见见面。

　　185. I'll check Mr. Smith's diary and see if I can arrange an appointment for you.

　　我查一下日程表，看看能否给您安排一次见面。

　　186.Would that be convenient for you？

　　对您来说，方便吗？

　　187.That suits me perfectly¹.

　　这对我来说，非常合适。

　　188.Would you like me to confirm the appointment？

　　您想让我确认一下您的预约吗？

　　189. I'll confirm your appointment as soon as possible.

　　我会尽快确认您的预约。

　　190.Would you like to leave a message？

　　您愿意留个口信吗？

　　191. I wonder if he could see me early tomorrow morning.

　　我想知道明天一早他是否能见我一面。

　　192.Sorry， but he is fully² booked up tomorrow morning.

　　对不起，他明天上午的时间已经安排满了。

　　193.Could I possibly make it in the afternoon？

　　那我可不可以在下午见他？

　　194.I think I can manage that.

　　我想那是可以的。

　　195.Our manager， Mr. Wang， wants me to let you know he's free next Monday.

　　我们经理王先生想让我告诉您他下周一有空。

　　196.We'lll be expecting you then.

　　我们将恭候您的光临。

　　197. It's about the appointment with our manager.

　　是关于您和我们经理的约会。

　　198.So you want to cancel the appointment.

　　所以你们想取消约会。

　　199.Actually we just want to put it off until supper time.

　　事实上我们只是想推迟到晚饭时间。

　　200.We have also invited some of the government officials to be present at the dinner， so that you can find out something about the policies.

　　我们还邀请了一些政府官员到场，以便您可以了解一些政策信息。

　　Dialogue  A

　　（Miss Wu is answering the call from Mr. Black to make an appointment）

　　（A： Miss Wu； B： Mr. Black）

　　A： （The telephone is ringing. ）Good morning. Managing Director's Office. Can I help you？

　　B： Yes. Could I speak to Mr. Smith， please？

　　A： Who shall I say is calling， please？

　　B： This is David Black from Canton.

　　A： I'm sorry， Mr. Smith is in conference now， Mr. Black. Would you like to speak to someone else in the office？

　　B： Well， I'd like to make an appointment to see Mr. Smith next week while I'm in Beijing.

　　A： I'll check Mr. Smith's diary and see if I can arrange an appointment for you. Just a moment… Yes， Mr. Smith seems to have some time on Monday afternoon and Friday morning.

　　B： Could I make an appointment for Friday morning， please？

　　A： Let's make it nine o'clock Friday morning. Would that be convenient for you？

　　B： Yes， that suits me perfectly？

　　A： I'll make a note of that. Would you like me to confirm the appointment？

　　B： Yes， please. You can contact me any day at Canton 02085268888 extension³ 706.

　　A： Canton， 020-85268888  extension  706. I'll confirm your appointment as soon as possible， Mr. Black.

　　B： Thank you very much. Good-bye.

　　A： Good-bye.

　　Dialogue B

　　A： Marketing⁴ Manager's Office. Can I help you？

　　B： This is David Smith speaking. I'd like to speak to Mr. Johnson， please.

　　A： Sorry， he's out.

　　B： What time do you expect him back？

　　A： I'm sorry， I've no idea. Would you like to leave a message？

　　B： I'd like to make an appointment with him. I wonder if he could see me early tomorrow morning. It's about the order of equipment.

　　A： Hold on， please. Let me check the diary.

　　B： All right.

　　A： Sorry， Mr. Smith， but he is fully booked up tomorrow morning.

　　B： Could I possibly make it in the afternoon？

　　A： Well， let me see… Oh， yes， I think I can manage that. How about two o'clock？

　　B： That would suit me better. Thank you.

　　A： You're welcome.

　　Dialogue C

　　（Miss Yang is calling Mr. Brown to confirm the appointment. ）

　　（A： Miss Yang；B： Mr. Brown）

　　A： Is Mr Brown in， please？

　　B： Speaking.

　　A： This is Mary Yang from Heping Arts and Crafts⁵ Factory.

　　B： Oh， Miss Yang， how are you？

　　A： Fine， thanks. Our manager， Mr. Wang， wants me to let you know he's free next Monday. He's expecting you at nine o'clock in the morning in his office.

　　B： 9  a. m. Monday. Fine， I'll be there.

　　A： We'll be expecting you then.

　　B： Thank you for calling.

　　A： You're welcome. Good-bye.

　　B： Good-bye.

　　Dialogue  D

　　（Miss Wang is calling Mr. Brown to put off an appointment. ）

　　（A： Miss Wang； B： Mr. Brown）

　　A： Good morning. May I speak to Mr. Brown？

　　B： This is Brown speaking. Who's calling， please？

　　A： This is Wang Hua from Hero Pen Factory.

　　B： Oh， Miss Wang， what's happened？

　　A： It's about the appointment with our manager. I'm extremely sorry he can't see you at two o'clock this afternoon. You see， something unexpected⁶ has come up. He has to attend a very urgent⁷ meeting.

　　B： So you want to cancel the appointment. That's too bad.

　　A： No， not exactly. Actually we just want to put it off until supper time. After that we'll invite you to dinner.

　　B： Well， so much the better. Why didn't you mention it in the first place？

　　A： I only want to give you a surprise. We have also invited some of the government officials to be present at the dinner， so that you can find out something about the policies.

　　B： That's wonderful. Thank you very much for what you have done for us.

　　Notes 注释

　　1.Managing Director's office 经理办公室。

　　2.Could I speak to Mr. Smith， please？

　　我可以找史密斯先生讲话吗？

　　打电话找人，还可以说：

　　May I speak to…？

　　I'd like to speak to…， please.

　　Is Mr. / Mrs. /Miss… there？

　　问对方是谁，可以说：

　　May I ask who is calling， please？

　　请问你是谁？或请问你怎么称呼？

　　May I know who is that speaking？

　　或 Who shall I say is calling， please？

　　3.check the diary 查一下日程表

　　4.Let's make it nine o'clock Friday morning.

　　那就定在周五上午九点钟。

　　5.What time do you expect him back？

　　你知道他什么时候回来？

　　6.I'm sorry， I've no idea.

　　对不起，我不知道。

　　7.I think I can manage that.

　　我想那是可以的。

　　manage的意思为“（成功地）设法做到”，其后常跟不定式结构。

　　如：She managed to accomplish her work in time.

　　她设法按时完成任务。

　　8.How about two o'clock？

　　两点钟怎么样？

　　9.That would suit me better.

　　那样对我更合适些。

　　10.Is Mr. Brown in， please？

　　请问布朗先生在吗？

　　11.He's expecting you at nine o'clock in the morning in his office.

　　他上午九点钟在办公室等你。

　　12.Arts and Crafts Factory 工艺美术品厂

　　13.You see， something unexpected has come up.

　　你瞧，出现了意外的事情。

　　14.He has to attend a very urgent meeting.

　　他必须去参加一个紧急会议。

　　15. Why didn't you mention it in the first place？

　　你为什么不早说呢？

　　16. give you a surprise给你一个惊喜

　　17. That's wonderful.

　　太好了。还可以说： That's great.

　　Words and Expressions

　　conference/'k&nf+r+ns/                 n. 会议

　　appointment/+'p&intm+nt/              n. 约会

　　contact/'k&nt$kt/                          n. 与……联系

　　expect/iks'pekt/                             v. 期望，预料；等待

　　diary/'d#+ri/                                  n. 日志；日记

　　extremely/iks'tri： mli/                      ad. 非常地

　　unexpected/'）nikspektid/                 a. 想不到的

　　urgent/'+： d{+nt/                            a. 紧急的

　　mention/'menM+n/                         v. 提到，提及

　　cancel/'k$ns+l/                              v. 取消

　　official/+'fiM+l/                             n. 官员

　　policy/'p&lisi/                                n. 政策

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