口语实战演练:如何转接客户来电[3]
文章来源: 文章作者: 发布时间:2007-01-16 06:44 字体: [ ]  进入论坛
(单词翻译:双击或拖选)
A: Madison Industries. This is Cathy Winer speaking. Can I help you?

  Madison工业,我是Cathy Winer, 我能帮您吗?

  B: Good afternoon. Could you connect this call with Mr. Black, please?

  下午好,麻烦你接到Black先生,好吗?

  A: May I know who’s calling?

  请问您是哪位?

  B: This is Mary Fox of A.B.C. Computer Co…I’m calling on behalf of Mr. Tom Backer, the general manager of our company.

  这里是A.B.C电脑公司的Mary Fox. 我是替我们公司总经理Tom Backer先生打电话。

  A: I am sorry, Ms. Fox. Mr. Black is now in a meeting. May I have your number and ask him to call back later?

  对不起,Fox小姐。Black先生正在开会,请告诉我你的电话号码,我会让他给你打电话的,好吗?

  B: I’m afraid Mr. Baker1 would like to speak to Mr. Black right now. He has got an urgent matter to discuss with Mr. Black without delay.

  我想Baker先生想现在和Black先生说话,他有紧急事情与Black先生商量,不能拖延。

  A: OK. Then, would you please hold the line? (one minute later)

  好的,请你别挂机。(一分钟后)

  Ms. Fox, the line is through. Mr. Black is ready to answer the call. Go ahead.

  Fox小姐,电话接通了,Black先生可以和你通话了,请吧。

  B: Thank you for your kind assistance, Ms. Winer

  非常感谢你的善意帮助,Winer小姐。

  A: You are welcome.

  别客气。



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1 baker wyTz62     
n.面包师
参考例句:
  • The baker bakes his bread in the bakery.面包师在面包房内烤面包。
  • The baker frosted the cake with a mixture of sugar and whites of eggs.面包师在蛋糕上撒了一层白糖和蛋清的混合料。
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