Aquatics Reception
文章来源:未知 文章作者:enread 发布时间:2011-12-07 03:26 字体: [ ]  进入论坛
(单词翻译:双击或拖选)

When the customer asked me for service, if I can I will pleasurably serve them, if I can't I always say that:

"I am the aquatics1(水上运动) receptionist2, please wait a second, let me find expert3 staff4 to serve you."

So around the aquatics and pets areas you can hear me call staff to serve often.

Sometimes I couldn’t find any staff around, so I went to the manager’s office to ask him come out serving. I was running up and down, as I didn’t want any customer waiting for a long time and try to do the service as quick as we could. When I found a member of staff, I like to introduce the staff to the customer:

"His English better than me, let him serve to you would better." or "He is an expert, he knew all wrinkles5(皱纹) . You can ask any question and got the right answer from him."

The customer are always happy and gives many thanks to me.

For customer service answering the telephone is very important, our ringing normally6 comes from the information desk, tills, customers and others. Mostly they ask for prices, advice or looking for some staff to use. At the beginning, if I was near the telephone I liked to pick up and answer it, after a few times I was afraid, because I couldn’t completely7 understood what’s said by the customer at the phone.

One time there was a call from the till asking for a price and I didn’t know. So I went to the till, took the goods8 back and found the price from the shelf.

After that when the telephone was ringing, I always called another member of staff to come and answer. Sometimes when it was ringing I said:

"Hello! Aquatics, I’m Jinglebell how I could help you?" But I didn't pick up and kept some yards away from the telephone!



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1 aquatics ab7cdab76e358228d20ce3555c1d1eeb     
n.水生植物,水生动物( aquatic的名词复数 );水上运动
参考例句:
  • Pasturage breed aquatics basically has pig, ox, sheep and fowl. 畜牧养殖主要有猪、牛、羊和家禽。 来自互联网
  • So in English they are National Stadium and National Aquatics Center. 这两处场馆的正式名字叫做”国家体育场”和”国家游泳中心“。 来自互联网
2 receptionist hknzIx     
n.接待,接待员
参考例句:
  • The girl is a receptionist of the Beijing Hotel.这个女孩是北京饭店的前台接待员。
  • Ask the receptionist to put your call through to my room.让接待员把你的电话接到我房间。
3 expert TmNx1     
n.专家,能手;adj.熟练的,有经验的;专门的,内行的
参考例句:
  • She is an expert in training animals.她是驯兽专家。
  • What is a foreign expert card?什么是外国专家证?
4 staff SuBwx     
n.全体人员,同事;棍棒,杆,拐杖,支柱,权杖;vt.为…配备人员
参考例句:
  • We need more staff in the office.我们办公室需要更多的工作人员。
  • The hotel staff were very friendly.这家旅馆的工作人员非常友好。
5 wrinkles 1de28512dcd4e6dd88155aa2ccf55715     
n.(尤指皮肤上的)皱纹( wrinkle的名词复数 );皱褶;有用的建议;妙计v.使起皱纹( wrinkle的第三人称单数 );(尤指皮肤)起皱纹
参考例句:
  • There were fine wrinkles around her eyes. 她眼角上出现了鱼尾纹。
  • His face was lined with wrinkles. 他的脸上都是皱纹。 来自《简明英汉词典》
6 normally ln8zVb     
adv.正常地,通常地
参考例句:
  • I normally do all my shopping on Saturdays.我通常在星期六买东西。
  • My pulse beats normally.我脉搏正常。
7 completely lvmzzZ     
adv.完全地,十分地,全然
参考例句:
  • She never completely gave up hope.她从不完全放弃希望。
  • I feel completely in the dark on this question.这件事使我感到茫然。
8 goods 6rezzC     
n.商品,货物
参考例句:
  • He is loading the goods into the back of the car.他正把货物装入车的后部。
  • The boy delivered the goods to the right house.那个男孩送货给要货的人家。
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