2.Please

3.Hello

4.Welcome

5.Welcome to deposit in ICBC

6.Welcome to use Peony Credit Card

7.Welcome to use  ATM

8.Sorry

9.Please line up

10.Please wait a moment

11.Thank you

12.We’ll glad to receive any suggestions to help us improve our service

13.Goodbye

14.Don’t mention it (Not at all)

15.Hope to see you again

16.Demand(current)deposit

17.Demand(current)bankbook

18.Rate for current deposit

19.Time(fixed¹)deposit

20.Interest Rate for fixed deposit

21.Certificates of deposit

22.Flexible maturity² deposit

23.Transferable certificate of large amount time deposit

24.Withdrawal³ form

25.The exchange rate for U.S.dollars

26.Termination of a deposit

27.Date due

28.Automatic teller⁴ machine(ATM)

29.The detailed⁵ list of interest

30.Peony Credit Card

31.Exchange U.S.dollars for Renminbi

32.What can I do for you?

33.May I help you?

34.We are open for business form 8:00 a.m to 6:00 p.m with no break at noon

35.We are open for business all week including Saturday and Sunday

36.I’d like to deposit(withdraw)

37.Which type of deposit do you prefer,time deposit or current deposit?

38.I prefer time deposit(current deposit)

39.Is it your first time to deposit here?I am going to open an account for you.

40.How long would you like to deposit for?

41.Pardon,I do not understand,Could you give me more details.

42.OK.The term of fixed deposit ranges form three month to five years,including three months,six months,one year,two years,three years and five years. The longer the term the higher the interest rate.

43.Partdon.

44.Could you fill in this slip in ink please.

45.You have made a mistake here,Please fill it in again

46.Opening an account is free of charge, but you have to deposit 10 yuan as your initial deposit.

47.The current deposit can be withdrown at any ICBC savings⁶ office in this city，It’s convenient for you

48.We also have flexible maturity deposit. The interest rate is sixty percent of the interest rate for the time deposit

49.Excuse me,how much do you want to withdraw?

50.Please use Arabic figures

51.Please fill in your address here

52.Please enter your code number.

53.There is somrthing wrong,Please enter your code number again.

54.You’ve made a mistake in counting. Do it again please

55.Please wait a minute .I will calculate it again

56.Please keep the chip

57.Here are your money and deposit book.

58.Please hand back your chip

59.Please count the cash (your money)

60.Here is your book (certificate).

61.Please wait a moment , I will do it for you as soon as possible

62.The computer isn’t working now. Please go to another savings office or come again tomorrow

63.Please wait a moment, we are checking it

64.Sorry, since there is no power, we can only serve you manually.

65.Sorry for keeping you waiting.

66.I’m sorry you had to come several times.

67.Everything is in order.

68.I have lost my bankbook, what should I do?

69.You can report the loss of the bankbook.

70.Do you remember the account name and number, maturity, amount and code number.

71.Please show your I.D card

72.My name is Jenny Lee, but I don’t

remember anything the details

73.Please try to remember the details.

74.It’s for the safety of your deposit

75.Would you please leave your telephone number.

76.Please bring this application form to collect new bankbook or money in 7 days.

77.I can reissue a new bankbook for you,but we must deduct⁷ ten yuan handling charges.

78.I am going to apply for a Peony Credit Card

79.You can apply for it in the ICBC

Peony Credit Card Department. The address is Beijing Road NO.8

80.Please wait a moment. The amount you are withdrawing exceeds one thousand yuan,so I have to ask authorization⁸ form the credit card issuing center

81.Sorry, you have to exchange your money at the foreign exchange counter

82.Please go to counter NO.2. It’s over there.

83.How much do you want to change?

84.Please fill out the exchange form

85.Please sign your name on the exchange form

86.What currency do you have?

87.We don’t change German marks her at present.

88.We can change only three currencies U.S. dollars, Jappnese Yen⁹ and H.K. dollars.

89.What is the exchange rate today?

90.The exchange rate is 832RMB for

100 U.S. dollars.

91.I’m sorry I have no small change.

92.You can convert the unused RMB back into foreign currency.

93.You’ll receive the money in a moment .

94.Sorry, we don’t handle drafts and telegraphic transfers.

95.Sorry, we handle savings deposit business only.

96.Please go to the international Department of ICBC Beijing Branch.

97. Sorry, these two one hundred dollar bills are counterfeit¹⁰

98.According to our regulations and international practice, forged notes must be confiscated¹¹ so we can’t return them to you.

99.We may issue you a confiscation¹² receipt.

100.We have safe custody¹³ service and can keep precious metals such as gold and silver, and securities for you.

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