When using a public telephone, be sure to read the directions
            carefully before dialing¹.

            1.A:Hello. Can I speak to Yolanda, please?
            B:Hold on, please.
            A:Thank you.
            B:Sorry, but she's out.
            A:Would you tell her Tom Gray called?
            B:I'd be glad to.

            2.A:Hello. Is Marie Ward² there, please?
            B:I'll see if she's in.
            A:OK.
            B:I'm afraid she's not here.
            A:Could you give her a message, please?
            B:Yes, of course.

            3.A:Hello. Is Mrs. James in, please?
            B:Hang on, please.
            A:All right.
            B:I'm sorry, but I think she's stepped out.
            A:Would you ask her to call Larry Ruskin at 836-2550?
            B:Certainly.

            4.A:Hello. Could I please speak to Miss Davis?
            B:Just a minute, please.
            A:Thanks.
            B:She's not at here desk right now.
            A:Could you tell her to give Doug a call when she gets back? She has
            my number.
            B:Sure