应聘电脑客户服务代表_职场英语

应聘电脑客户服务代表

文章来源：文章作者：发布时间：2006-10-16 09:07 字体： [大中小]　进入论坛

(单词翻译:双击或拖选)

A Resume of Junjun Du

No.29 Beisanhuan Road, Xicheng District, Beijing, 100029 China

POSITION SOUGHT
To obtain Customer service representative (Sales) position in beijing

SUMMARY OF QUALIFICATIONS
　　－Demonstrated ability in the provision of sales support services.Includes establishment of the client base,extensive customer servicing,telemarketing,cold calling and sales territory development.
Consistently met/exceeded sales goals and instituted sales programs;sales increased from $8 to $25 million.
　　－Thorough knowledge of management production;assure timely and accurate presentation of goods;adept at coordinating² delivery processes,organization of delivery schedules and monitoring delivery personnel.
　　－Extensive experience in facilitating operational procedures,Respond to customer complaints;resolve problem elements;interact with credit department to ascertain³ customer account status.Handle sourcing of vendors,contract negotiation⁴,purchasing,correspondence,account 　　adjustments and inventory⁵ control.
　　－Exceptional communication/interpersonal and organizational skills.

EXPERIENCE
1989-Present 　OXBRIDGE,INC.
　　－Interface⁶ with merchandising personnel,at all levels,and provide technical information on company products and services.
　　－Interact with customers,providing advice in the selection of products.Monitor production to ensure realization⁷ of customer specifications⁸.
　　－Collaborate⁹ with contracting merchandisers for contract negotiation on supplies.Conduct extensive materials costing processes.
　　－Coordinate¹⁰ delivery schedules and monitor delivery personnel.
　　－Organize promotional demonstration¹¹ activities for home and Hew¹² York marketing¹ office.
　　－Respond to and resolve customer complaints.
　　－Manage office operations and produce correspondence.
　　－Control stock and conduct purchasing procedures.
　　－Assist sales department in establishing client base/sales territories.

EDUCATION
1993-Present 　PROPHET JUNIOR COLLEGE
Associate Degree Program
Computer Operations Program:Lotus 1-2-3,Database III,Typing,Word-processing(Multimate), Business Math, Speech Communication, Introduction to Computers and English Composition.

PERSONAL INFORMATION
Sex ：Male　　　　　　　　Birthday：November,8th,19xx
Marital Status：Single　　 Nativeplace： Beijing
Tele：（86-10）1234-5678

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收听单词发音

1 marketing
n.行销，在市场的买卖，买东西
参考例句：
They are developing marketing network.他们正在发展销售网络。 He often goes marketing.他经常去市场做生意。

2 coordinating
v.使协调，使调和( coordinate的现在分词 )；协调；协同；成为同等
参考例句：
He abolished the Operations Coordinating Board and the Planning Board. 他废除了行动协调委员会和计划委员会。来自辞典例句 He's coordinating the wedding, and then we're not going to invite him? 他是来协调婚礼的，难道我们不去请他？来自电影对白

3 ascertain
vt.发现，确定，查明，弄清
参考例句：
It's difficult to ascertain the coal deposits.煤储量很难探明。 We must ascertain the responsibility in light of different situtations.我们必须根据不同情况判定责任。

4 negotiation
n.谈判，协商
参考例句：
They closed the deal in sugar after a week of negotiation.经过一星期的谈判，他们的食糖生意成交了。 The negotiation dragged on until July.谈判一直拖到7月份。

5 inventory
n.详细目录，存货清单
参考例句：
Some stores inventory their stock once a week.有些商店每周清点存货一次。 We will need to call on our supplier to get more inventory.我们必须请供应商送来更多存货。

6 interface
n.接合部位，分界面；v.(使)互相联系
参考例句：
My computer has a network interface,which allows me to get to other computers.我的计算机有网络接口可以与其它计算机连在一起。 This program has perspicuous interface and extensive application. 该程序界面明了，适用范围广。

7 realization
n.实现；认识到，深刻了解
参考例句：
We shall gladly lend every effort in our power toward its realization.我们将乐意为它的实现而竭尽全力。 He came to the realization that he would never make a good teacher.他逐渐认识到自己永远不会成为好老师。

8 specifications
n.规格；载明；详述；（产品等的）说明书；说明书( specification的名词复数 )；详细的计划书；载明；详述
参考例句：
Our work must answer the specifications laid down. 我们的工作应符合所定的规范。来自《简明英汉词典》 This sketch does not conform with the specifications. 图文不符。来自《现代汉英综合大词典》

9 collaborate
vi.协作，合作；协调
参考例句：
The work gets done more quickly when we collaborate.我们一旦合作，工作做起来就更快了。 I would ask you to collaborate with us in this work.我们愿意请你们在这项工作中和我们合作。

10 coordinate
adj.同等的，协调的；n.同等者；vt.协作，协调
参考例句：
You must coordinate what you said with what you did.你必须使你的言行一致。 Maybe we can coordinate the relation of them.或许我们可以调和他们之间的关系。

11 demonstration
n.表明，示范，论证，示威
参考例句：
His new book is a demonstration of his patriotism.他写的新书是他的爱国精神的证明。 He gave a demonstration of the new technique then and there.他当场表演了这种新的操作方法。

12 hew
v.砍；伐；削
参考例句：
Hew a path through the underbrush.在灌木丛中砍出一条小路。 Plant a sapling as tall as yourself and hew it off when it is two times high of you.种一棵与自己身高一样的树苗，长到比自己高两倍时砍掉它。

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