每个酒店里都有一些禁止规定。这些规定一般是为了给顾客们提供更好的服务。酒店也会征询客人的意见以便提供更好的服务。下面是一些禁止和征询意见的常用表达。

1. Please don't smoke here.
请不要在这边抽烟。

2. I'm afraid it's against the hotel's regulations.
这是违反饭店规章制度的。

3. What do you think of our service?
您对我们的服务有什么意见？

4. Thank you for your comments (compliment, suggestions).
谢谢您给我们的意见（赞扬、建议）。

5. In our hotel we don't accept tips.
我们饭店是不收小费的。

It's our pleasure to serve our guests well.
我们为能为客人服务好而感到高兴。

Thank you all the same.
然而，还是要谢谢您。

6. I'm afraid you'll have to pay for the damage.
您必须赔偿。

7. Thank you for telling us about it.
谢谢您告诉我们。

8. I'll look into the matter right away.
我马上去处理这件事情。

9. I assure¹ you it won't happen again.
我保证此类事情不会再发生。