如何应对职场暴力
文章来源: 文章作者: 发布时间:2009-05-26 01:11 字体: [ ]  进入论坛
(单词翻译:双击或拖选)

In elementary school, the class bully1 left you with empty pockets. In the corporate2 world, the bully can cause even more damage -- ranging from severe emotional distress3 and sluggish4 work to stalled career progress. What's worse: Despite hoards5 of office initiatives and formal legislation, bullying6 is still creeping its way into the workplace.

在小学,“小霸王”让你身无分文。在公司,“霸王”们会引起更大的危害——从严重压抑、效率低下到事业停滞。而更糟糕的是,成堆的办公室条例和法规都无法阻止欺负行为在职场的蔓生。

Nancy Shenker, founder7 and principal of theONswitch, a marketing8 company specializing in start-ups, said she was once the victim of a bullying boss who loved to publicly berate9 her.

theONswitch公司专门为起步公司提供市场营销,该公司创办人、主席Nancy Shenker说她也曾是职场暴力的受害者,过去的老板总喜欢公然严厉指责她。

"I finally scheduled a private meeting with him and told him quite simply that his behavior was affecting my work performance, that I felt demoralized and embarrassed," she said. "I went so far as to tell him that if I really was so incompetent10, we should call human resources into the meeting to work out a severance11 package or start writing me up," she said.

她说:“我和他私聊了一次,很简单地告诉他,他的行为影响了我的工作表现,我感到挫败和困窘。我甚至说,如果我真那么无能,那我们应该让人力资源参与我们的讨论,做个离职计划或给我记一过。”

Her boss admitted he had no intention of firing her, and their relationship improved. According to the Workplace Bullying Institute's Web site, bullying is more prevalent in today's workplaces than sexual harassment12 and racial discrimination. Approximately one-in-six US workers have directly experienced destructive bullying in the last year.

她的老板承认他无意解雇她,两人关系得到改善。”职场暴力研究组织“网站说,欺负行为在当今的职场要比性骚扰和种族歧视更为普遍。近六分之一的美国劳动者去年直接经历了具有破坏性的欺负行为。

Women are most often on the receiving end of the workplace abuse, according to the Workplace Bullying Institute. Although 58 percent of bullies13 are women, they make up 80 percent of targets. "Targethood hinges on two characteristics: a desire to cooperate and a nonconfrontive interpersonal style," the organization's Web site states.

该组织说,女性最容易遭受职场虐待。58%的欺负者是女性,而被欺负的女性却占到了80%。该组织网站称,这两种人易受攻击:渴望配合的人和不得罪人的老好人。

Standing14 up to the bully may not be as difficult as it seems, said Kerry Patterson, co-author of the bestselling books "Crucial Conversations" and "Crucial Confrontations16." "If you know what to say and how to say it, you can speak up and keep the risk of retaliation17 to a minimum," he said.

《至关重要的对话》及《至关重要的对峙》两本书的作者说,对欺负者说“不”也许并没有看上去那么困难。他说:”如果你知道说什么、如何说,你就能为自己讨回公道,并将被报复的风险降至最低“。

Patterson offered these tips to keep the office bully at bay:

Patterson 提供了让人们远离欺负者的建议:

1. Don't be rude in return. 不要以“粗”相对

Replying with a snide remark means stooping to the bully's level, and the problem could escalate18. 以卑鄙的话回答意味着把自己降低到恶棍的水准,可能导致问题激化。

2. Assume the best. 做最好的假设

Instead of assuming your co-worker is intentionally19 being rude or inconsiderate, assume he is unaware20 of how his actions are affecting you. For example, when someone cuts in line in front of you at a movie theater, say something like: "I'm sorry, were you aware that we've been standing here in line?" Presuming innocence21 avoids an accusation22 and gets the conversation started off right.

不要假设你的同事故意表现粗鲁或不顾别人,而要假设他并不知道他的行为对你有何影响。例如,当有人在电影院插队,可以说:“抱歉,你意识到我们在排队吗?” 假设对方无辜,可以避免指责并容易展开对话。

3. Separate intentions from outcome. 分清结果和意图

If your co-worker publicly calls you something offensive, before you respond in-kind, ask yourself: "Why would a decent, rational human being say something like that?" Then, approach your co-worker and say, "I'm sure you didn't intend this, but when you call me ‘honey' it makes me uncomfortable."

如果你的同事公然用侵犯的语言称呼你,在你以同样方式做出回应前,问自己”为什么一个体面、有理智的人会说出那样的话?“ 然后,走到这人旁边问一问:”我想你不是有意这么说,但当你叫我“甜心”,这让我不舒服。“

4. Start with the facts. 从事实开始

When you feel constantly offended by someone's behavior, it's easy to feel victimized or become convinced the bully is out to get you -- but this could lead to a nasty confrontation15. Before you confront the bully by talking about your feelings or making conclusions, stick to the facts: "Often in our team meetings, you demean my ideas. Today, you called my idea stupid." Then proceed to your conclusion, and ask your co-worker for feedback.

当你感到不断被某人冒犯,很容易有受害者的感觉,或者认为这位欺负者故意让你生气。但这可能导致一个不愉快的对峙。在你进行对峙、谈论感受和做出结论之前,从事实开始:” 在我们小组会议时,你总是贬低我的看法,比如今天,你说我的想法很愚蠢。“ 然后,说到你的结论,让对方做出反馈。



点击收听单词发音收听单词发音  

1 bully bully     
n.恃强欺弱者,小流氓;vt.威胁,欺侮
参考例句:
  • A bully is always a coward.暴汉常是懦夫。
  • The boy gave the bully a pelt on the back with a pebble.那男孩用石子掷击小流氓的背脊。
2 corporate 7olzl     
adj.共同的,全体的;公司的,企业的
参考例句:
  • This is our corporate responsibility.这是我们共同的责任。
  • His corporate's life will be as short as a rabbit's tail.他的公司的寿命是兔子尾巴长不了。
3 distress 3llzX     
n.苦恼,痛苦,不舒适;不幸;vt.使悲痛
参考例句:
  • Nothing could alleviate his distress.什么都不能减轻他的痛苦。
  • Please don't distress yourself.请你不要忧愁了。
4 sluggish VEgzS     
adj.懒惰的,迟钝的,无精打采的
参考例句:
  • This humid heat makes you feel rather sluggish.这种湿热的天气使人感到懒洋洋的。
  • Circulation is much more sluggish in the feet than in the hands.脚部的循环比手部的循环缓慢得多。
5 hoards 0d9c33ecc74ae823deffd01d7aecff3a     
n.(钱财、食物或其他珍贵物品的)储藏,积存( hoard的名词复数 )v.积蓄并储藏(某物)( hoard的第三人称单数 )
参考例句:
  • She hoards her money - she never spends it. 她积蓄钱,但从来不花钱。 来自辞典例句
  • A squirrel hoards nuts for the winter. 松鼠为过冬贮藏坚果。 来自辞典例句
6 bullying f23dd48b95ce083d3774838a76074f5f     
v.恐吓,威逼( bully的现在分词 );豪;跋扈
参考例句:
  • Many cases of bullying go unreported . 很多恐吓案件都没有人告发。
  • All cases of bullying will be severely dealt with. 所有以大欺小的情况都将受到严肃处理。 来自《简明英汉词典》
7 Founder wigxF     
n.创始者,缔造者
参考例句:
  • He was extolled as the founder of their Florentine school.他被称颂为佛罗伦萨画派的鼻祖。
  • According to the old tradition,Romulus was the founder of Rome.按照古老的传说,罗穆卢斯是古罗马的建国者。
8 marketing Boez7e     
n.行销,在市场的买卖,买东西
参考例句:
  • They are developing marketing network.他们正在发展销售网络。
  • He often goes marketing.他经常去市场做生意。
9 berate Rthzu     
v.训斥,猛烈责骂
参考例句:
  • He feared she would berate him for his forgetfulness.他担心,由于健忘又要挨她的训斥了。
  • She might have taken the opportunity to berate scientists for their closed minds.她也可能会去利用这个机会斥责那些抱成见的科学家。
10 incompetent JcUzW     
adj.无能力的,不能胜任的
参考例句:
  • He is utterly incompetent at his job.他完全不能胜任他的工作。
  • He is incompetent at working with his hands.他动手能力不行。
11 severance WTLza     
n.离职金;切断
参考例句:
  • Those laid off received their regular checks,plus vacation and severance pay.那些被裁的人都收到他们应得的薪金,再加上假期和解职的酬金。Kirchofer was terminated,effective immediately--without severance or warning.科奇弗被解雇了,立刻生效--而且没有辞退费或者警告。
12 harassment weNxI     
n.骚扰,扰乱,烦恼,烦乱
参考例句:
  • She often got telephone harassment at night these days.这些天她经常在夜晚受到电话骚扰。
  • The company prohibits any form of harassment.公司禁止任何形式的骚扰行为。
13 bullies bullies     
n.欺凌弱小者, 开球 vt.恐吓, 威胁, 欺负
参考例句:
  • Standing up to bullies takes plenty of backbone. 勇敢地对付暴徒需有大无畏精神。
  • Bullies can make your life hell. 恃强欺弱者能让你的日子像活地狱。
14 standing 2hCzgo     
n.持续,地位;adj.永久的,不动的,直立的,不流动的
参考例句:
  • After the earthquake only a few houses were left standing.地震过后只有几幢房屋还立着。
  • They're standing out against any change in the law.他们坚决反对对法律做任何修改。
15 confrontation xYHy7     
n.对抗,对峙,冲突
参考例句:
  • We can't risk another confrontation with the union.我们不能冒再次同工会对抗的危险。
  • After years of confrontation,they finally have achieved a modus vivendi.在对抗很长时间后,他们最后达成安宁生存的非正式协议。
16 confrontations c51194060d6a4df61a641d2290c573ad     
n.对抗,对抗的事物( confrontation的名词复数 )
参考例句:
  • At times, this potential has escalated into actual confrontations. 有时,这一矛盾升级为实际的对抗。 来自英汉非文学 - 行政法
  • These confrontations and uncertainties were bing played out for the first time on a global scale. 所有这一切对抗和不稳定,第一次在全球范围内得到充分的表演。 来自辞典例句
17 retaliation PWwxD     
n.报复,反击
参考例句:
  • retaliation against UN workers 对联合国工作人员的报复
  • He never said a single word in retaliation. 他从未说过一句反击的话。 来自《简明英汉词典》
18 escalate biszi     
v.(使)逐步增长(或发展),(使)逐步升级
参考例句:
  • It would tempt Israel's neighbors to escalate their demands.它将诱使以色列的邻国不断把他们的要求升级。
  • Defeat could cause one side or other to escalate the conflict.失败可能会导致其中一方将冲突升级。
19 intentionally 7qOzFn     
ad.故意地,有意地
参考例句:
  • I didn't say it intentionally. 我是无心说的。
  • The local authority ruled that he had made himself intentionally homeless and was therefore not entitled to be rehoused. 当地政府裁定他是有意居无定所,因此没有资格再获得提供住房。
20 unaware Pl6w0     
a.不知道的,未意识到的
参考例句:
  • They were unaware that war was near. 他们不知道战争即将爆发。
  • I was unaware of the man's presence. 我没有察觉到那人在场。
21 innocence ZbizC     
n.无罪;天真;无害
参考例句:
  • There was a touching air of innocence about the boy.这个男孩有一种令人感动的天真神情。
  • The accused man proved his innocence of the crime.被告人经证实无罪。
22 accusation GJpyf     
n.控告,指责,谴责
参考例句:
  • I was furious at his making such an accusation.我对他的这种责备非常气愤。
  • She knew that no one would believe her accusation.她知道没人会相信她的指控。
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