会议是许多企业和公司的常规组成部分。但很多人认为会议是耗时、枯燥和无效的。有理论证实,人工智能可能是帮助人们组织更好、更高效的会议的答案。人工智能是怎么办到的?
Business meetings are, arguably, a necessary part of any
organisation1 where people work collectively to accomplish a goal. But badly managed, meetings can be unproductive, boring and feel like a complete waste of time. In a recent survey conducted by governance technology firm eShare, it was found that the average UK employee spends over 10 hours weekly preparing for and attending meetings – approximately 50% of which they consider unnecessary. However, there are theories that technology could improve things.
It's "very feasible" for an AI to be able to recognise when one person is
hijacking2 a meeting, or if a circular discussion keeps returning to a single issue, says James Campanini, from videoconferencing company, BlueJeans. "If no new points are made after a while, the AI could suggest to wrap up," says Cynthia Rudin, a computer science professor at the Massachusetts Institute of Technology. But AI isn’t quite there yet.
"If AI can do most of the
mundane3 and
drudgery4 work during business meetings, that leaves more space for humans to think about strategy and vision," believes Niki Iliadis at the Big Innovation centre, London, an innovation hub in AI. This seems to be true. The prefecture of Osaka in Japan started using an AI as a minute taker to
transcribe5 and
summarise6 the 450 annual cabinet meetings. It has
halved7 the time needed to produce summaries and cut staff
overtime8, claims the prefecture.
AI can also help with the matter of attendance. If a meeting with
irrelevant9 subject matter is called, or if it's an an
inconvenient10 time, an AI could be used to decide who should attend the meeting and when it should be, says Elise Keith from
Lucid11 Meetings, a US-based meeting management platform.
Finally, one Stockholm start-up, Mentimeter, allows meeting attendees to give
anonymous12 feedback about a discussion. Using the software, participants can make open-ended responses, submit comments or vote in multiple-choice quizzes. This has "fundamentally changed the
dynamics13 of a presentation," says Austin Broad from financial services firm AFH Wealth Management.
While tools that can create agendas, send meeting invitations, distribute the minutes, and keep track of action items should improve effectiveness, they are still in development. Let's hope that if or when they do arrive, they will meet our expectations.