What are some important qualities of a good supervisor¹ (boss)? Use specific details and examples to explain why these qualities are important.

【范文】

　　18. The Important Qualities of a Good Supervisor

　　A company's success depends on all of its employees, from low-level clerks to supervisors². As the leader of a team, a supervisor plays an especially important role. He must not only do his own job well, but elicit³ the best results from those he supervises. Therefore, good supervisor should possess certain important qualities.

　　Most importantly, a supervisor must be very knowledgeable⁴ about his company's business. The better understanding he has of the company as a whole and the industry, the better able he will be to anticipate problems and deal with unexpected events. Another important quality is the ability to delegate. A good supervisor must be willing to entrust⁵ some tasks to members of his team rather than try to control every detail. This will not only save him time, but offer his employees room to develop their skills. Last but not least, a good supervisor must be even-tempered and able to offer constructive⁶ criticism. It is of no use to blame an employee for his failure without offering any useful suggestions for improvement.

　　With the above qualities, I believe that a supervisor can perform his job well and inspire those he leads to make their best effort. In this way the team will be efficient, effective and, no doubt, successful.

　　【注释】

　　quality n.特质

　　supervisor n.主管

　　depend on 视…而定

　　elicit v.引出

　　supervise v.管理；主管

　　possess v.具有

　　knowledgeable adj.有知识的

　　as a whole 整体而言

　　anticipate v.预料

　　deal with 应付

　　unexpected adj.意外的

　　delegate v. 授权

　　willing adj. 愿意的

　　entrust v. 委托

　　last but not least 最后一项要点是

　　even-tempered adj. 性情平和的；不易激动的

　　constructive adj. 有建设性的

　　perform v. 做

　　inspire v. 激励

【译文】

　　18.优秀的主管应具备的重要特质

　　一家公司成功与否依赖于其全体员工，从最低层的职员到主管都包括在内。身为一个团队的领导者，主管扮演了特别重要的角色。他不仅要做好自己份内的工作，还要激发下属有最好的表现。因此，一位优秀的主管应该具备某些重要的特质。

　　最重要的一项特质是，主管必须对公司的业务非常了解。对公司整体及企业走向越了解，主管就越能够预测问题，并能应付突发的事件。另一个重要的特质就是授权的能力。优秀的主管必须愿意将工作委托给其他的团队成员，而不是想要掌控每一个细节。这样做不仅能节省自己的时间，也能给下属培养技能的空间。最后一项要点是，优秀的主管必须性情平和，并能够提供建设性的批评，光是责怪员工的过错而没有提供任何有益于改善的建议是没用的。

　　如果具有上述特质，我相信这样的主管一定可以把工作做得很出色，并且激励他领导的下属尽心尽力。如此一来，整个团队将会更有效率和绩效，而且无疑一定会成功。