说明：这是一封对报纸上的招聘广告的回信。

Attn: Robin¹ Boyd, Human Resources
Re: Director for Patient Financial Services

Dear Mrs. Boyd:

I was very interested to see your advertisement for a Director of Patient Financial Services in the Philadelphia Inquirer (8-11-01). I have been seeking just such an opportunity as this, and I think my background and your requirements may be a good match. My resume is enclosed for your review.

Of particular note for you and the members of your team as you consider this management placement are my strong accomplishments² in reducing outstandings and reorganizing accounting³ and collections functions to achieve improved operating efficiency internally and improved cashflow for the institution as a whole.

Consider the following:

• Reduced A/R days from 110 to 60.4.
• Reduced staff by 6.5 FTEs with concurrent⁴ increase in total departmental performance.
• Reduced patient complaints with simultaneous increase in A/R collected.
• Improved cashflow by $1.6 million per month.

Additionally, my contributions have been mainly achieved by improving information flow within the patient financial services function, improving patient financial services utilization⁵ of already available MIS services, and improving cooperation between patient services and admissions, UR, contracting, and medical records functions.

After fifteen years in patient accounting, I have a thorough understanding of every aspect of this function in a modern hospital/medical center setting. My current employer is very happy with my performance, but I view myself as somewhat of a troubleshooter, and most of the reorganizations initiated⁶ here have already come to fruition, so I am eager to consider new challenges.

If you are seeking a manager who stays abreast⁷ of her field, who understands technology, who earns 100% staff support, and who is as career-committed as it takes to achieve total success, then please consider what I have to offer. I would be happy to have a preliminary discussion with you or members of your committee to see if we can establish a mutual⁸ interest. I will call you within the week to answer any initial questions you may have, and to hear about your hiring process.

Thank you for your attention to these materials. I certainly look forward to exploring this further.

Yours truly,

Brenda J. Wilson

Enclosure: resume