第一节 前台部

▼ 客房预订

早上好，昂秀饭店预定处。 Good morning. Onshow Hotel Reservation.

◆Reservation desk. 这里是预订部。

我能为您效劳吗？Can I help you?

A: Can I help you? 我能为您效劳吗？

B: I want to book a room.我想预定房间。

您想要什么样的房间？ What kind of room would you like?

A: What kind of room would you like?

您想要什么样的房间？

B: A single room please. 一个单人间。

我们有单人间、双人间、套间和豪华套间。 We have single rooms, double rooms, suites¹ and deluxe² suites.

您想要一间带浴室的还是带淋浴的房间？ Would you like a room with bath or shower?

您什么时候需要这间房？ When do you need the room?

◆When for, sir? 先生，您什么时间入住？

◆When will you be arriving? 您什么时间到？

您将住多长时间？How long will you be staying?

=How long do you plan to stay?

=For how long?

您要在饭店用早餐吗？ Would you like breakfast in the hotel?

请告诉我您的名字，好吗？ Could you give me your name, please?

单人房都客满了。 We’re fully³ booked for single rooms.

A: We’re fully booked for single rooms. 单人房都客满了。

B: So can I get a double room with a balcony?

那我能得到一间带阳台的双人房吗？

对不起，我们饭店现在没有空房。 I’m sorry. There is no room available right now.

房价是每天140美元，服务费另加。 The room rate is $ 140 a night plus service charge.

A: What’s the rate for a single room?

单人房的价格是怎样的？

B: The room rate is $ 140 a night plus service charge.

房价是每天140美元，服务费另加。

对于团体预定，我们提供10％的折扣。 There is a 10% discount for group reservations.

等候您的光临。 We’re waiting for your arrival.